Cookie Policy

Last updated: January 24, 2025

Cookie Policy

Effective Date: January 24, 2025

This Cookie Policy explains how Slewsoft (“Company”, “we”, “us”, or “our”) uses cookies and similar technologies on the ShipSilently platform (“Service”).

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow the website to recognize your device and store information about your preferences or past actions.

1.1 Types of Cookies

  • •Session Cookies: Temporary cookies that expire when you close your browser
  • •Persistent Cookies: Remain on your device until they expire or are deleted
  • •First-Party Cookies: Set by ShipSilently directly
  • •Third-Party Cookies: Set by external services we use

2. How We Use Cookies

2.1 Essential Cookies

These cookies are necessary for the basic functionality of our service:

Purpose: Authentication, security, basic functionality
Duration: Session or up to 30 days
Examples:

  • •User session management
  • •Security tokens
  • •Load balancing
  • •CSRF protection

2.2 Functional Cookies

These cookies enhance your experience by remembering your preferences:

Purpose: User preferences, customization
Duration: Up to 1 year
Examples:

  • •Language preferences
  • •Theme settings
  • •Dashboard configurations
  • •Recent project selections

2.3 Analytics Cookies

These cookies help us understand how you use our service:

Purpose: Usage analytics, performance monitoring
Duration: Up to 2 years
Examples:

  • •Page views and user flows
  • •Feature usage statistics
  • •Error tracking
  • •Performance metrics

2.4 Marketing Cookies

These cookies help us provide relevant information about our service:

Purpose: Marketing effectiveness, personalization
Duration: Up to 1 year
Examples:

  • •Advertising campaign tracking
  • •Social media integration
  • •Email campaign effectiveness
  • •Personalized content delivery

3. Third-Party Cookies

We use trusted third-party services that may set their own cookies:

3.1 Analytics Services

  • •Google Analytics: Website and application analytics
  • •Purpose: Understanding user behavior and service performance
  • •Privacy Policy: https://policies.google.com/privacy

3.2 Customer Support

3.3 Payment Processing

3.4 Content Delivery

4. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

4.1 Web Beacons

Small invisible graphics used to track email opens and webpage visits.

4.2 Local Storage

Browser storage for offline functionality and user preferences.

4.3 Session Storage

Temporary storage for data during your browsing session.

4.4 Fingerprinting

We do not use device fingerprinting for tracking purposes.

5. Managing Your Cookie Preferences

5.1 Browser Settings

You can control cookies through your browser settings:

Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Privacy, search, and services > Cookies and site permissions

5.2 Cookie Consent

When you first visit our service, you can choose which types of cookies to accept through our cookie consent banner.

5.3 Opt-Out Options

You can opt out of specific tracking:

5.4 Do Not Track

We respect Do Not Track signals where technically feasible, though functionality may be limited.

6. Impact of Disabling Cookies

6.1 Essential Cookies

Disabling essential cookies will prevent you from using basic service features:

  • •You cannot log in to your account
  • •Security features may not work
  • •Some pages may not load correctly

6.2 Functional Cookies

Disabling functional cookies will affect your user experience:

  • •Settings and preferences won’t be saved
  • •You may need to reconfigure options frequently
  • •Some convenience features won’t work

6.3 Analytics Cookies

Disabling analytics cookies:

  • •Won’t affect service functionality
  • •May limit our ability to improve the service
  • •Reduces our understanding of user needs

6.4 Marketing Cookies

Disabling marketing cookies:

  • •Won’t affect service functionality
  • •May result in less relevant communications
  • •Could show generic instead of personalized content

7. Mobile Apps

If you use our mobile applications, we may use similar technologies:

  • •App Analytics: Understanding app usage and performance
  • •Push Notifications: Sending relevant service updates
  • •Local Storage: Caching data for offline functionality

8. Updates to This Policy

8.1 Policy Changes

We may update this Cookie Policy to reflect:

  • •Changes in our cookie usage
  • •New regulations or legal requirements
  • •Updates to third-party services
  • •Improvements to our service

8.2 Notification of Changes

We will notify you of material changes through:

  • •Updated cookie consent banners
  • •Email notifications to registered users
  • •Service announcements
  • •Website notices

9. International Considerations

9.1 GDPR Compliance

For EU users, we:

  • •Obtain valid consent before setting non-essential cookies
  • •Provide clear information about cookie purposes
  • •Allow you to withdraw consent at any time
  • •Respect your cookie preferences

9.2 Canadian Privacy Laws

We comply with applicable Canadian privacy legislation regarding cookies and tracking technologies.

9.3 Other Jurisdictions

We adapt our cookie practices to comply with local privacy laws where we operate.

10. Contact Information

10.1 Questions About Cookies

If you have questions about our use of cookies or this policy, contact us at:

Slewsoft
6D - 7398 Yonge St Unit # 348
Thornhill, ON L4J 8J2
Canada

Email: support@slewsoft.com or support@shipsilently.com

10.2 Cookie Preferences

To update your cookie preferences:

  • •Use our cookie preference center
  • •Contact us using the information above
  • •Adjust your browser settings

Last Updated: January 24, 2025

For questions about these terms, please contact us at support@slewsoft.com or support@shipsilently.com.